Terms of service.

Terms and Conditions | Ground Glass Photography

Last updated April 2025

1. Booking & Payment

A 50% deposit is required at the time of booking to secure your date.

The remaining balance must be paid in full before or on the day of the scheduled session.

The deposit is non-refundable if the client cancels within one (1) week of the agreed booking time.

2. Pricing & Minimum Booking Requirement

Photography services start at $60 per hour.

All pricing is inclusive of GST and is quoted in New Zealand dollars.

A minimum booking time of two (2) hours is required for all photography services.

3. Travel Fees

Any travel exceeding two (2) hours from Taupo will incur a charge of $50 per hour traveled to cover fuel and mileage.

Weddings held outside of Taupo, Tauranga, Queenstown, or Auckland will require additional accommodation costs, which will be discussed and agreed upon at the time of booking.

4. Cancellation & Rescheduling

If the client cancels more than one (1) week prior to the scheduled session, the deposit may be transferred to a future booking within six (6) months.

If the client cancels within one (1) week of the booking, the deposit is forfeited.

Rescheduling due to weather or unforeseen circumstances will be accommodated where possible, subject to availability.

5. Image Delivery & Usage

Edited images will be delivered within an agreed-upon timeframe, typically within 2-4 weeks.

Ground Glass Photography retains the copyright to all images but grants the client a license for personal or business use.

Images may be used by Ground Glass Photography for promotional purposes unless the client requests otherwise in writing.

6. Liability & Responsibility

Ground Glass Photography will take all reasonable care to ensure quality and timely service but is not liable for unforeseen circumstances (e.g., extreme weather, equipment failure).

In the rare event that the photographer is unable to fulfil the booking due to illness or emergency, an alternative date or full refund will be offered.

By booking with Ground Glass Photography either by verbal agreement, text message, email or by making payment, you agree to these terms and conditions.